Privacy Policy

Our Commitment to Children’s Privacy

At The Fintch, we are committed to protecting your privacy and ensuring the safety of our users, especially the children who use our application. This Privacy Policy explains how we collect, use, and protect your information. Please read it carefully.

1. Information We Collect

   Personal Information:

   • User Account Information: When creating an account, we may collect personal information such as a parent or guardian’s email address, and child’s first name and age.
   • Usage Information: We collect information about how you use our app, including features used, time spent on the app, and progress in lessons.

   Non-Personal Information:

   • Device Information: We collect information about the device used to access our app, including device type, operating system, and unique device identifiers.
   • Log Information: We automatically collect and store certain information in server logs, including IP address, browser type, and language.

2. How We Use Your Information

   • To Provide and Improve Our Services: We use the collected information to operate, maintain, and improve our app and services.
   • To Communicate with Users: We may use your email address to send important updates, newsletters, or respond to inquiries.
   • To Personalize User Experience: We use the information to tailor the learning experience to each user’s age and progress level.
   • For Safety and Security: We use information to maintain the safety and security of our app and its users.

3. Information Sharing and Disclosure

   • With Parental Consent: We do not share personal information with third parties without the parent or guardian’s consent, except as required by law.
   • Service Providers: We may share information with trusted third-party service providers who help us operate our app, such as hosting services and analytics providers.
   • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

   We use appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server technology, and access controls.

5. Parental Rights

   Parents or guardians have the right to:

   • Review their child’s personal information: You can request access to the personal information we have collected about your child.
   • Request Deletion: You can request the deletion of your child’s personal information from our records.
   • Refuse Further Collection: You can refuse the further collection or use of your child’s information by contacting us.

6. Changes to This Privacy Policy

   We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our app and updating the effective date. Your continued use of the app after any changes signifies your acceptance of the updated Privacy Policy.

7. Contact Us

   If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

   • Email: info@thefintch.com